Privacy Policy
The relationship Smile has with its members is of utmost importance. We are committed to building a mutually beneficial relationship with our members. Hence we are concerned about protecting the privacy of our members.
1. Privacy Act 1988
- Smile is guided by the National Privacy Principles of the Privacy Act 1988 and other laws governing in this area.
- Smile has access to personal information as a result of normal business activities.
- The personal information is to assist members to receive dental cover.
- Personal information also pertains to dealings with employees, suppliers, third party contractors and prospective employees.
- Information is communicated to Smile via plan applications, queries, promotions and surveys.
2. Personal Information
- Smile collects names, dentist details, and dealings with members and potential members of Smile to administer services with Smile.
- Smile collects names, business contact details and professional details with people servicing Smile to market our services to members and dentists.
- Smile collects personal information about applicants for employment with Smile to make informed decisions about hiring the appropriate staff for Smile.
3. Our Responsibility
- Smile is responsible for the security of personal information it maintains.
- Physical, electronic, and procedural safeguards are in place to protect personal information.
- Account information is password-protected and Smile uses industry-standard SSL encryption to protect data transmissions.
- Personal information collected at this site is private and confidential as a general rule.
- There are however exceptions to the rule.
- Access to the personal information about members is restricted to Smile employees who require that information to provide services to members.
- Smile may make available personal information to a related company for the same purposes the information was entrusted with Smile.
- Personal Information may be made available in order to affect the transfer of the company as this would be necessary to ensure the continuity of service.
- Companies servicing Smile may also have access to personal information held by Smile.
- Companies servicing Smile are required to comply with the Privacy Act 1988 and other relevant privacy laws.
4. Cookies
- smile.com.au may set and access smile.com.au cookies on your computer.
- Web beacons are used to access smile.com.au cookies inside and outside of the site and in connection with smile.com.au services.
5. Security
- Secured Socket Layer, SSL, is an advanced security protocol designed to enable smile.com.au to pass sensitive information securely between your browser and smile.com.au’s servers in an encrypted format.
- This advanced encryption technology protects any information that you send to smile.com.au.
- Information transmitted over the internet in relation to smile.com.au can not be intercepted by another party.
- These safety measures guarantee the utmost protection of your personal and financial information.
6. Accessing Personal Information
- You can access your personal information by sending us an email. To do this, click on Contact Us.
- The information given will be to the extent you are entitled under the Privacy Act 1988.
- Smile is happy to assist you in relation to the handling of personal information.